成功人士应该如何积极应对坏消息?
2019-11-05 11:25

There are three things that really good (and successful) leaders do when it comes to bad news:

下面是那些真正优秀(成功)的领导者遇到坏消息时会做的三件事情:

1. They work on the way they personally react to bad news and make a conscious effort to react positively.

1、他们努力影响人们对待坏消息的反应,致力于让大家积极正面的对待坏消息。

2.They create an environment where bad news are welcome. Where people are expected to rise issues as soon as they appear, rather than hiding them. They often create an environment where the consequences for not telling bad news far outweigh the potential consequences of telling bad news.

2、他们将氛围变得可以让人们能随意说出坏消息。这种氛围鼓励人们在问题出现时就立即提出来,而不是掩盖问题。在这种氛围下,隐瞒坏消息的后果远远比说坏消息带来的潜在后果严重多了。

3. They make sure to celebrate turnaround stories: where people have come up and told the bad news, and were the right actions were taken straight away to contain or eliminate the problem. Sharing these stories will help to create the right environment and will send out the signals that it is not only important to share bad news, but that the reactions and consequences are positive.

3、他们确保大家庆祝“处理坏消息”的优良事迹。在这些事迹中,有人说出了坏消息,并且采取了正确的行动去解决问题。分享这些事迹将有助于创造合适的氛围,并释放出一种信号。这种信号告诉我们不仅说出坏消息很重要,积极正面的应对和最终的结果也同样非常重要。




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